It is National Scam Awareness Week, an advocacy and awareness campaign focused on educating customers and exposing the tactics used by scammers, and Kentucky Utilities is advising its customers to be aware of these signs of potential scam activity.
Scammers may aggressively tell the customer his or her utility bill is past due and service will be disconnected if a payment is not made – usually within less than an hour. Scammers may instruct the customer to purchase a prepaid card – widely available at retail stores – then call them back supposedly to make a bill payment to his or her utility company. They may also instruct customers to use a gift card or a form of cryptocurrency. When the customer calls back, the caller asks the customer for the prepaid card or gift card number, which grants the scammer instant access to the card’s funds, and the victim’s money is gone.
This year’s theme is ‘It Happened to Me, Don’t Let It Happen to You.’