An upgrade to the Kentucky State Police 911 emergency dispatching system marks an important milestone for the agency. The Kentucky State Police have been relying on their Computer Aided Dispatch program for over 15 years to supply the information needed by first responders when answering calls for service.
The CAD Next Gen upgrade with Caliber Public Safety will provide improvements such as automatic DMV and National Crime Information Center database checks to cut down on steps that previously required the dispatchers to access a second application, as well as providing access to possible computer system information exchange with neighboring agencies.
The upgrade to the system will be a phased approach, which began with Post 12 in Frankfort on November 18th. All KSP Posts, including Post 15, which serves Russell County, will be upgraded by April 2020.